Got a minute? Let us know how your visit was.

We’d appreciate a moment of your time to fill in the details below and rate your overall experience.

Your feedback will go into a draw for the chance to win a $50 Mocha Jo’s Gift Voucher (drawn at the end of each month). We appreciate all customer feedback as we recognise the value of our loyal clientele as both customers and friends.

From all the team at Mocha Jo's we look forward to welcoming you on your next visit as we continually strive to improve our product and service.

1 - Needed Improvement
2 - Met Expectations
3 - Exceeded Expectations
Our Place  
How would you rate the overall ambience of our venue?
Was the venue in a clean and tidy manner?
Were the menus clean and well presented?
Our Service  
Were you explained the daily specials before ordering?
Were you offered water on arrival?
Did the staff member offer any menu suggestions to you?
Was the speed of service appropriate?
Our Products  
Were the menu choices available of a good variety?
Was your Food/Beverage order well presented?
Please rate the food quality & taste?
Please rate the beverage quality & taste?
Please rate the overall value for money?
Our People  
Were you acknowledged immediately upon entering the premises?
Were you easily able to identify the Shift Manager?
Please rate the overall friendliness of service
Please rate the overall professionalism of service
Your Details  
Name
Email
Date of Visit
Time of Visit (eg. 7.30pm)
Comments